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Conflict Strategies 2nd Edition Starter Kit

Includes: 5 Participant Guides and Facilitator Guide

Price: $171.00

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Conflict Strategies 2nd Edition Participant Guide

1 Print Participant Guide

Price: $12.75

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Conflict Strategies 2nd Edition Facilitator Guide

Price: $116.00

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*Prices are in Cdn Dollars Order Online or Call 1.800.257.4916

 

 

 

 

 

 

Conflict Strategies

In-House TrainingOff the shelf training materials

 

Some people thrive on conflict; others shrink away from it. But no matter how we react, it’s important that we understand our conflict-related behavior — and learn to manage it more successfully.

The Conflict Strategies Inventory Second Edition gives participants valuable new insights into the strategies they use in conflict situations. Presented with 10 short cases of typical, work-related conflict, respondents choose the actions they are most likely to take — actions that are indicative of 5 basic conflict strategies:

Learning Outcomes

Theory

The Conflict Strategies Inventory Second Edition combines the works of Robert Blake and Jane Mouton, M. Afzalur Rahim, and many other respected researchers in the area of conflict management. It is based on 5 conflict strategies that are adapted from the conflict styles originally named by Mouton and Blake.

The 5 Conflict Strategies

These strategies can be described in terms of two stages of a conflict encounter: Stage 1: Non-Compatible Goals and Stage 2: Outcomes.

How It Works

Individuals respond to 10 conflict-oriented work situations presented in the inventory. For each situation, individuals choose 3 out of 5 strategies and rank them in order of most likely reaction to third most likely reaction, using a pressure-sensitive form. The Participant Guide provides further insight with interpretive data and questions for discussion. Ultimately, the CSI results allow individuals to view their preferred strategies and help them to consider modifying conflict strategies where appropriate.

Uses for Conflict Strategies Inventory

This instrument is designed for people who have had or currently have problems dealing with conflict in the workplace. The CSI is particularly useful in management development and team-building activities prior to the introduction of specific conflict management skills.

Other uses for the Conflict Strategies Inventory:

What to Order

Order 1 Facilitator Guide per facilitator and 1 Participant Guide per participant.

Participant Guide includes:

This program comes ready-to-deliver and includes a Facilitator's Guide, Participant Guide and PowerPoint presentation or register for an in-house session.

 

Related Reproducible Training Library Titles

 

Conflict and Stress Management > Course 4050 - Challenging Negative Attitudes

Conflict and Stress Management > Course 4051 - Civility in the Workplace

Conflict and Stress Management > Course 4052 - Conflict Management

Conflict and Stress Management > Course 4053 - Dealing with Difficult Conversations

Conflict and Stress Management > Course 4054 - Secrets that Negatively Affect Workplace

Conflict and Stress Management > Course 4055 - Managing Stress

Conflict and Stress Management > Course 4056 - Resolving Conflicts at Work

Conflict and Stress Management > Course 4057 - Violence in the Workplace

 

Related Assessments and Workshops

 

Conflict and Stress Management > Course 4015 - Conflict Strategies

Conflict and Stress Management > Course 4016 - Team Conflict Strategies

Conflict and Stress Management > Course 4017 - TeamConflict

 

 

 

 

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