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Soft Skills Resources for Learning and Development Professionals



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Performance Management

Soft Skills - Performance Management


4D WikiBit


Performance Management (PM) as described here refers to a term coined by Dr. Aubrey C. Daniels in the late 1970s to describe a technology (i.e., science imbedded in applications methods) for managing both behavior and results, the two critical elements of what is known as performance. Performance is the sum of behavior and results, and cannot be viewed as independent of either component. It is an outcome of effective management.


This PM approach is used most often in the workplace but applies wherever people interact—schools, churches, community meetings, sports teams, health setting, governmental agencies, and even political settings. PM principles are needed wherever in the world people interact with their environments to produce desired effects. Cultures are different but the laws of behavior are the same world-wide.



  • Workshops & Assessments
  • Activities
  • Reproducible Programs

Translate Organization Goals into Individual Performance Goals

Knowing what needs to be done and why is an essential step in achieving better performance. Wanting to make the changes which put you closer to improved performance is also important. After that comes active acquisition of the skills required to change. If you don't have the skills to change your behaviour, then passion, vision, goals, improvement plans, and discipline won't take you far.


4D Training provides organizations interested in improving the management of employee performance with a variety of options:




Resources for Internal Trainers/Facilitators


You're an experienced facilitator and looking for ways to introduce an experiential component to an existing program or you would like to introduce a new program. We have solutions ranging from quick profile assessments to one - three hour workshops or multi-day programs. All assessments and workshops come complete with Facilitator Guide, PowerPoint slides, as well as a Takeaway Participant Guide.



Experienced External Facilitators


You're responsible for developing people within your organization. You see a fit with a specific program or set of programs offered by 4D Training Resources and a desired outcome. Your preference is to bring a facilitator experienced in delivering these programs into your organization.



Custom Course Design


Your charged with identifying opportunities to achieve organziational goals through development of its human resources. You would like to use one of these programs as a foundation for building an internal training intitiative.



If one or more of these options describes your needs, call us at 1-800-257-4916.


Performance Management Skills - Assessments/Workshops

Off-the-Shelf or Facilitator-led


HRDQ Performance Apprasial Skills InventoryPerformance Appraisal Skills Inventory

Identifies strengths and weaknesses in six skill areas via an 18-item assessment. Participants then learn a simple 6-step process for conducting effective performance appraisal meetings.



HRDQ Performance Management Through 5 Key Conversations AssessmentPerformance Management Through 5 Key Conversations Assessment

Designed to help managers identify their skill level in engaging employees in 5 key types of performance-related conversations.




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Download - Customize - Reproduce
Affordable Materials for Soft Skills Training

Complete training materials in a customizable, reproducible file format. Introducing the Reproducible Training Resource Library, a collection of customizable and reproducible programs. Each program comes ready to train, complete with a Participant Guide, Facilitator Guide, and PowerPoint® presentation. Titles are half to full-day programs on the topics you need to deliver today. The simple click-thru license agreement allows you to use the content within your organization on an unlimited basis.


Buy any individual program for $399 or all 80 programs for $7,500. Learn more about these Reproducible Training Programs or call 1-800-257-4916 to order.




Positive Approaches to Resolving Performance Problems (1/2 Day Program)

Identify problem employees or non-performers; assess and confront problem behaviors before more drastic measures need to be taken; conduct a successful confrontation session; develop and communicate standards that will ensure high quality performance; create a plan for employee "buy-in" and determine what helps motivate your employees; and carry out disciplinary sessions that work for both you and your employees.


Performance Management (1 Day Program)

This program teaches you the basic concepts of a performance management system and the means needed for building and implementing a performance strategy within your organization.


Goal Setting for Success (1/2 Day Program)

This goal setting program will help you understand what makes a goal attainable by discovering your strengths, weaknesses, opportunities and threats when setting goals.